Not sure what the source version of Word was, 2003 is probably the most likely candidate. None of this had any effect at all, the document will not open in Word 2010. I also tried the options/trust settings/file block settings and unchecked all w/ open selected file types in protected view. Most of the troubleshooting tipsĪssume you can open a damaged document, which I can't- and those tips that don't require that I've tried. Install of Word appears to be a standard default install of Office 2010 (done by our IT dept, not by me). Tried "safe" mode, dropping the document, but- same problem. Renaming it to docx causes Word to complain that the format doesn't match I tried open and repair, and it can't open it either.
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